Friday, June 27, 2008

Time Warner Cable sucks

(Sarracenia flava up at Garden in the Woods last weekend)

Sorry I haven't had a chance to write or post recently. We came back from a fabulous long weekend up in Massachusetts to discover that the modem supplied by Time Warner Cable once again bit the dust. Somehow we go through these things like water. And God only knows why we have to suffer the automated phone system, explain to three different reps that we have troubleshooted everything, and then be told that we have to wait a week until someone gets here to "fix it". Of course, and as I made clear to Crystal I think it was, if they just sent us the replacement piece and we plugged it in, the situation would be solved, and would have been solved days ago. But hey, whatever, it's their bureaucratic corporate monopoly nightmare. If they want to lose another customer that is up to them.

More pics and words to come on Sunday, we hope. 'Til then, enjoy the weekend. Cheers.

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